Coronavirus Services

Welcome to National Coronavirus Hotline! NCH is an online platform designed to give you easy access to free medical, mental health, disinfection services, and educational content. We'll help you book a range of services that will help reduce Coronavirus spread and manage the risk to you and your loved ones during the global pandemic.

NCH offers Coronavirus services to everyone, and they are free of charge for eligible users. There are four layers of eligibility for free services on NCH, depending on whether you are a U.S. citizen, a non-U.S. citizen with a green card, a non-U.S. citizen with a visa, or are undocumented.

NCH Coronavirus Services
Telemedicine

NCH offers video visits with licensed doctors with extensive experience and training about Coronavirus infections. You can speak with a physician from the comfort and safety of your own home. Because Coronavirus is so easily spread, telemedicine has become a preferred way for many people to visit with a doctor. With NCH's telehealth services, through our easy-to-use video visits you can:

  1. Talk with your doctor one-on-one for 15-minute appointments
  2. Assess your symptoms
  3. Get advice on whether or not you should receive a Coronavirus test
  4. Order lab tests
  5. Have your physician send prescriptions to your local pharmacy
  6. Obtain referrals to local doctors if you need to be seen in-person
  7. Learn how to reduce risk for others in your household

NCH caters its Coronavirus services to both infected and non-infected patients. Appointments can be booked by anyone who suspects an active infection or by those who have questions related to it. To access NCH's telemedicine services, please follow these steps:

  1. Register with NCH using the Sign Up button in the top right corner of the page (use the "Book" button below if you've already logged in).
  2. Validate your eligibility for free services.
  3. Select an available appointment slot (up to 3 slots per week for eligible users)
  4. Use the provided website link to meet with your doctor via video at your appointment time.
Book Doctor
Mental Health Service

The global pandemic and its consequences have created stress, anxiety, depression and behavior changes for many people. Whether or not you have experienced a Coronavirus infection, with NCH, you can access therapy to help work through your feelings. We offer mental health services for those who are navigating the emotional challenges of the Coronavirus pandemic, including people with depression, anxiety, insomnia, distress, or bereavement.

To access NCH's mental health services, please follow these steps:

  1. Register with NCH using the Sign Up button in the top right corner of the page (use the "Book" button below if you've already logged in).
  2. Provide a brief summary of what is leading you to seek therapy.
  3. Validate your eligibility for free services.
  4. Get matched with available therapist.
  5. Select an available appointment slot (up to 3 slots per week for eligible users)
  6. Use the provided website link to meet with your therapist via video at your appointment time.
Book Therapist
Professional Disinfection

Disinfecting your home after a Coronavirus infection is a critical step to reduce the risk of infection for others in your household. Professional disinfection goes deeper than simply cleaning surfaces, as our experts utilize industrial-strength cleaning solutions to provide in-depth sterilization of the surfaces in your home. For eligible users, NCH will send a professional disinfection service provider to your home at no cost.

To access NCH's professional disinfection services, please follow these steps:

  1. Register with NCH using the "Sign Up" button in the top right corner of the page (use the "Book" button below if you've already logged in).
  2. Validate your eligibility for free services.
  3. Select an available cleaning appointment time.
Book Disinfection
What you need to know if you have a coronavirus infection

If you have been diagnosed with Coronavirus, you likely have questions about how to care for yourself, avoid spreading the virus to others in your household, and effectively quarantine. NCH offers free access to educational resources, advice, content, and tips from public health and medical experts.

Coronavirus Prevention Education

Not infected but want to learn how to avoid contracting Coronavirus? Utilize NCH guides to gain access to free content, tips, and direction from infectious disease and public health experts. Learn how to protect yourself and your family from contracting the Coronavirus.

National Coronavirus Hotline Footer Logo

NCH is your information resource and treatment center for the COVID-19 coronavirus. You can book appointment with a coronavirus doctor, speak with a therapist or obtain professional disinfection and cleaning services for your home.

Contact
Address:
National Coronavirus Hotline
237 Kearny Street, #9038
San Francisco, CA 94108 United States
Locations for National Coronavirus Hotline
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